Shipping & Returns
Shipping & Returns Policy
Welcome to our Shipping & Returns page! We want your shopping experience with us to be as smooth and delightful as your new gel nail wraps. Below you’ll find all the information you need about shipping and returns.
Shipping Policy
Processing Time
- Orders are processed within 1-2 business days. Once your order is processed, we’ll send you a confirmation email with tracking information.
Shipping Rates & Delivery Times
- Standard Shipping: (3-7 business days) - Rates vary depending on order size, exact shipping rate will be shown at checkout.
- Express Shipping: (1-3 business days) - Rates vary depending on order size, exact shipping rate will be shown at checkout.
Delivery times may vary based on your location.
No International Shipping
- At this time, we only ship within the United States, including Alaska and Hawaii. We hope to expand our shipping options in the future!
Shipping Issues
- If you experience any issues with shipping or have questions about your order, please don’t hesitate to contact our customer service team at hello@jellienails.com.
Returns Policy
All Sales Are Final
- Due to the nature of our products, all purchases are final sale. We are unable to accept returns or exchanges.
We Value Your Feedback
- We want you to love your gel nail wraps! If for any reason you’re not fully satisfied, please reach out to our friendly customer service team at hello@jellienails.com. Your feedback helps us improve, and we’d be happy to assist you.
Damaged or Defective Items
- If you receive a damaged or defective item, please email us within 7 days of receiving your order at hello@jellienails.com with your order number and a photo of the issue. We’ll make it right!
Thank you for choosing our gel nail wraps! We’re committed to making sure you have a beautiful, stress-free experience every step of the way.