FAQ
FAQ
Welcome to the Jellie FAQ! We’ve gathered the most common questions our customers have to help you get the best out of our gel nail wraps. If you can’t find what you’re looking for, feel free to reach out to us at hello@jellienails.com.
1. What are gel nail wraps?
Our gel nail wraps are easy-to-apply, adhesive nail stickers that provide a professional gel manicure finish. They require UV curing for that long-lasting, durable, and glossy finish, giving you salon-quality nails from the comfort of home.
2. How do I apply the gel nail wraps?
Here’s how to get the perfect manicure with our wraps:
- Start with clean, dry nails. Use a prep pad or wipe to remove any oils or residue.
- Select the wrap that fits your nail size.
- Gently apply the wrap to your nail, starting from the cuticle and smoothing it down.
- Trim the excess wrap and file it to your desired shape.
- Cure the wrap under a UV/LED lamp for 60-180 seconds to set and seal it in place.
For more detailed instructions, check out our application guide.
3. How long do they last?
With proper UV curing and care, our gel nail wraps can last up to 10-14 days. The wraps are designed for durability, but longevity depends on your daily activities and how well they were applied.
4. How do I remove the gel wraps?
To safely remove the wraps:
- Soak your nails in warm, soapy water for a few minutes to loosen the adhesive.
- Gently peel off the wraps starting from the edge. You can use a cuticle stick to help lift them.
No harsh chemicals or acetone are needed for removal, making it a healthier option for your nails.
5. Are the gel wraps safe for my nails?
Yes! Our wraps are non-damaging and gentle on your natural nails. They don’t require any harmful chemicals for application or removal, and UV curing is safe as long as it’s used as directed.
6. What nail sizes do the wraps fit?
Each set includes a variety of sizes, so you can find the perfect fit for your nails. If needed, you can also trim the wraps to better fit smaller or uniquely shaped nails. Check out our sizing guide for exact measurements of the wraps included in each set.
7. Do I need any special tools to apply the wraps?
Yes, in addition to a nail file and scissors or nail clippers, you will need a UV/LED lamp to cure the gel wraps. Curing them under the lamp ensures they last longer and maintain their salon-quality finish.
8. Can I reuse the wraps?
No, our wraps are designed for single-use. However, each set comes with enough wraps for multiple manicures or touch-ups.
9. Are the wraps waterproof?
Yes, once cured under a UV/LED lamp, the wraps are waterproof and can withstand showers, dishwashing, swimming, and other everyday activities.
10. Do I need a UV/LED lamp to use the wraps?
Yes, UV/LED curing is necessary to properly set the gel wraps. Without curing, the wraps won’t last as long or maintain their durable, glossy finish. We recommend curing each wrap for 60-180 seconds, depending on your lamp’s strength.
11. What if I have really short nails?
Our gel wraps work beautifully on short nails, too! Simply apply the wraps as usual, trim the excess, and file them to fit your nail shape.
12. Can I return or exchange a set?
All purchases are final sale, but your happiness means the world to us! If your gel nail wraps didn’t meet your expectations, we’d love to hear from you. Please reach out to our friendly customer service team at hello@jellienails.com—your feedback helps us make things better!
13. Where do you ship to?
We currently ship within the United States, including Alaska and Hawaii. Shipping times and costs depend on your location, and you can find more details on our shipping & returns page.
14. How long will it take to get my order?
Orders are typically processed within 1-2 business days, and shipping times depend on your location. A tracking number will be sent to you once your order ships. You can find more details on our shipping & returns page.
15. How do I contact customer service?
If you have any questions or concerns, you can reach our customer service team at hello@jellienails.com. We’re here to help! You can also visit our contact us page for more ways to get in touch.
We hope this FAQ answers all your questions! If you still need assistance, feel free to contact us—we’re always here to help you get beautiful, salon-quality nails in no time.